Shipping policy

VYRELLE Shipping Policy

VYRELLE currently ships within the United States through our fulfillment partner.

Processing Time
Orders are typically prepared for shipment within 1–5 business days after they are accepted for fulfillment. Processing times may be longer during periods of unusually high order volume.

Shipping Time
After fulfillment, standard U.S. delivery is generally expected within 2–4 business days. Delivery estimates are not guaranteed and may be affected by carrier delays, severe weather, holidays, or other circumstances outside our control.

Shipping Rates
Standard Shipping: $4.99
Free Standard Shipping: Orders of $60 or more

Any applicable taxes are calculated at checkout.

Tracking
When your order ships, tracking information will be sent to the email address provided at checkout.

Address Changes
Please verify your shipping address carefully before submitting your order. Orders enter processing quickly, and we may not be able to change the delivery address once fulfillment has begun.

VYRELLE is not responsible for additional shipping costs resulting from an incorrect or incomplete address supplied by the customer.

Lost or Damaged Packages
If your order arrives damaged, incorrect, defective, or appears to have been lost in transit, please contact us as soon as possible at support@shopvyrelle.com. Please include your order number and photographs when applicable so we can investigate the issue.

Claims involving damaged, defective, or incorrect products should be submitted within 30 days of delivery. Claims involving packages lost in transit should be submitted within 30 days of the estimated delivery date.